Hintonburg & Wellington Village

Claim and Customize your Directory Listing
Quick Start Guide for BIA Member Businesses

Three easy steps for all business:

  1. Find and check your listing: visit and make sure the information and links are correct, and the description is up to date.
  2. Claim your listing: to make changes, click the “Claim Listing” button on your business page and follow the instructions to set up an account (see details below).
  3. Customize your listing: for the first time, you are able to enhance and enrich your listing page with the following custom features:
    • Upload multiple photos: every business will have at least one external photo by default, but you can upload as many more as you like.
    • Choose your “Feature Buttons”: choose up to two special buttons to link customers straight to any online service you choose like your Shopify store or reservation system.
    • Key word tags: make your listing more searchable by adding as many tags as you like to describe your products and services.
    • Write a custom description: tell customers what you sell, and why they should visit your business while they are in the area.

Step 1 – Claim your listing and create your website login

  1. Go to and search for your listing using the search bar at the top of the page.
  2. Click on the business name or photo in the tile view (search results) in order to view the detailed listing page.
  3. Select Claim Listing.
  4. Select Register to create your account.
  5. Create your username and enter the email address with which you will manage your BIA directory listing.
  6. Check your mailbox for the confirmation email which contains a link to set your password.
    • IMPORTANT: you must click the link from the confirmation email to set your password before navigating to the login page.
  7. Create your password and select Reset Password, to set your password.
  8. Select Log In to continue to Claim your Listing. The login link can also be found in your confirmation email.

Step 2 – Login to submit a request to claim your listing

  1. Go to: to enter your email/username and password, and then select Log In.
  2. Search for your listing, open the detailed listing view, and select Claim Listing.
  3. Enter your name, phone number and position in the Listing Claim Request form, personalize a message to the BIA office if you choose, and select Send.
  4. You will receive a confirmation message indicating that your listing claim request has been submitted.
  5. Once your request has been verified, you will receive a confirmation email and will be able to log in to review and manage your listing.

Step 3 – Login to review and manage your listing

  1. Go to: to enter your email/username and password, and then select Log In.
  2. Search for your listing using the search bar at the top of the page.
  3. Select the Edit button which now appears on the tile view (search results) of your business listing.
    • IMPORTANT: The Edit button only appears on the tile view of your listing in the search results, there is no Edit button on the detailed listing page, so make sure you select Edit before trying to open your detailed listing.
  4. Review and edit your listing. Preview and Submit your changes using the buttons at the bottom of the screen.
  5. Your listing will now appear as a Verified Listing to directory visitors
  6. Log in to update your listing as changes occur.

Special Features and guidance for reviewing your listing

Once your listing claim request has been verified, you can login to review and manage your listing. Verify that all your contact information, social media and website links are current and correct. And make sure you take a close look at these special features to get the most out of your listing:

  1. Photos: Upload photos that showcase your business and will help customers identify your location. We try to make sure that each business in our directory has at least one photo of their entrance to help customers navigate the area. 
  2. Describe your business: Help potential customers get to know your business, build their trust and drive them to your business or website by adding a business description. Let them know Who, What, Where and Since When? Try to avoid adding information that will go stale like “serving customers for two years”, for example. Try saying “serving customers since 2019” instead. Add a few short sentences on what your business stands for, what you specialize in, or tell the story of how your business got started.
  3. Feature buttons: Use feature buttons for quick calls to action that matter most. Choose up to two feature buttons like “shop online”, “make a reservation” “follow us”, “book an appointment”, and more! Then, specify the URL you want the button to point to. We recommend being as specific as possible with your URL. You’ll have an opportunity to add your website home page elsewhere in your listing.
  4. Keywords: Create a list of keywords to help directory visitors find your business. Your listing will be tagged with these keywords so that if a search is performed using one of them, your listing will appear in the results.

For any questions about claiming your listing, please contact: